Refund Policy

Overview

At mirqueluva, we're committed to providing exceptional financial education and leadership development programs. We understand that sometimes circumstances change, and we've designed our refund policy to be fair and transparent for all our participants.

This policy applies to all courses, programs, and services offered through mirqueluva.com, including our comprehensive learning programs and individual course modules.

Refund Eligibility

You may be eligible for a refund under the following circumstances:

• Request submitted within 14 days of initial purchase or program commencement
• Less than 25% of course content has been accessed or completed
• Technical issues preventing access that cannot be resolved within 48 hours
• Course cancellation or significant changes made by mirqueluva
• Duplicate purchases made in error

Refund Process

To request a refund, please follow these steps:

Processing Times

Refund processing times vary by payment method:

Special Circumstances

We understand that exceptional situations may arise. In cases of medical emergencies, family circumstances, or other significant life events, we may consider refund requests outside our standard policy.

For group enrollments or corporate packages, please contact our team directly to discuss specific refund arrangements and pro-rated options.

Partial Refunds

In certain situations, we may offer partial refunds based on:

• Percentage of course content accessed
• Time elapsed since purchase
• Specific circumstances of the request
• Program type and duration

Non-Refundable Items

The following items are not eligible for refunds:

• Physical materials shipped to your address
• One-on-one consultation sessions already conducted
• Access to exclusive member communities after participation
• Certification fees and examination costs
• Third-party software or tool subscriptions